A*****d
About Candidate
My objective is to provide high-quality administrative support services that enable busy professionals to focus on their core business objectives.
My mission is to help entrepreneurs and business owners maximize their productivity and efficiency by providing reliable and efficient administrative support services. I strive to become a trusted partner for my clients, delivering exceptional work that exceeds their expectations and enables them to achieve their business goals.
My goal is to help my clients save time, reduce stress, and achieve greater success in their businesses. Through a customer-focused approach and a commitment to excellence, I aim to become the go-to virtual assistant for entrepreneurs and businesses around the world. My focus is on delivering outstanding administrative support services that simplify my clients’ lives, boost their productivity, and drive their growth.
Location
Work & Experience
- Interacting with potential leads by sending them text messages and emails to encourage and direct them into getting a phone call with the clients. - Updating master list (spreadsheet and company CRM system). - Communicating and coordinating with colleagues as necessary. - Updating results at the end of the shift.
- Gathering lead information (email, phone number, company name, position, NMLS) using a given website, LinkedIn, and Google search. - Making sure that the gathered emails are active. - Updating results at end of shift.
- Reconciles FBA inventory and submits reimbursement claims to the customers on behalf of Amazon sellers. - Communicating and coordinating with colleagues as necessary. - Investigate and resolve any discrepancies.
- Listening to agent's recorded call, providing feedback, and giving warning disputes if applicable. - Monitor and evaluate customer interactions to ensure that agents are following established processes and delivering exceptional service to customers. - Work with call center supervisors to identify training needs and develop training programs to improve agent performance.
- Checking scheduled flights and classes. - Making sure that the entered schedule from the database is correct from the provided website. - Updating results at end of shift.
- Responsible for researching a product from different sources. - Making sure that the product is up to the mark and meets all the client's criteria. - Analyze the profit performance of products and evaluate profitability trends
