R*****a

General/Executive Virtual Assistance
September 19, 1989

About Candidate

Expert in customer service with a history of achievement looking to put my skills to use at a
company that can make the most of my abilities and enthusiasm. Supporting clients, resolv-
ing issues, and ensuring their continued patronage are all domains in which specialists
excel. Being the virtual assistant, it is my job to make sure that everything runs efficiently.
Among my many responsibilities here is serving customers like you with remote administra-
tive assistance. I have many tasks to perform, such as scheduling appointments, handling
outgoing calls, making arrangements, and monitoring email. Staffing my clients’ e-com-
merce platform and other revenue generators with hardworking, customer-focused individ-
uals who can generate the highest possible sales and provide the best possible customer
service is one of my primary responsibilities as a specialist. To ensure my clients’ timely
completion of their tasks is also part of my responsibility. One way that I go above and
beyond for my customers is by providing high-speed, round-the-clock access to online min-
isterial support.
Please give me a chance to demonstrate the winning strategies I have prepared to win you
and your company over. Give me a shot, if you please. In addition, I’ve always been interest-
ed in learning more about how the company computer functions. I make it a point to always
be on the lookout for fresh ideas that will help the company maintain its stellar reputation.

Location

Education

B
Bachelor in Secondary Education 2015-2019
Asbury College Inc

Asbury College is the only United Methodist related educational institution located in the island town of Anda, which is the “Mother Island of the Hundred Islands,” in the province of Pangasinan, Philip- pines. Asbury College is a non-stock, non-profit and non-sectarian United Methodist institution.

Work & Experience

S
Shopify Virtual Assistant January 2020 - October 2020
Shopify | WFH |Quezon City, Philippines

. On top of my role I also do drop ship, add products, and do some web designing for the shop. . I make sure that they don't have too much or too little of your items in stock. Most importantly, they know which products are making sales and which aren't, so they know what to order and when.

D
Data Entry Analyst August 2019 - November 2019
Economy Postage | eBay Store | China

• Reviewing data for accuracy, such as ensuring that financial transactions have been correctly posted to accounts. • Providing support to others within the organization by answering questions about data entry processes and procedures. • Processing new account applications, updating contact information for current clients, or performing other administrative tasks. • Entering data into a computer system according to specified formats. • Performing clerical tasks such as typing, filing documents, and handling correspondence. • Reviewing data to identify patterns or trends in order to make recommendations for business improvements.

C
Customer Service Representative (Travel Account) July 2019 - February 2023
Teleperformance | Quezon City, Metro Manila

Teleperformance SE (TP) is an omnichannel company headquartered in France. The company provides customer acquisition management, customer care, technical support, debt collection, social media services, and other services. It operates in 91 countries and serves 170 markets. There has been some debate about its use of video monitoring of its employees that are remote workers.

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