E*****z

Data Support Specialist

About Candidate

I am a Data Support Specialist with 8 years of experience, primarily focused on roles such as Data Encoder, Data Research, Data Analyst, Data Reporting, and Data Management. I am eager to expand my knowledge and skills and I want to become a valuable member of your company.

Location

Education

2008-2010
Trent Information First Technical Career Institute

I graduated in Computer Science from Trent Information First Technical Career Institute in 2010.

Work & Experience

L
Lead Generation Encoder March 21, 2022 - January 01, 2023
Jobstreet PH

- Research and validate leads from Social Media like LinkedIn and Facebook - Data mining for lead details like phone, email, contact person, and address - Create, transfer, deactivate, and reactivate leads in their database - Email management including responding to emails, collecting documents, or forwarding emails. - Duplicate checking

C
Customer Service Representative September 08, 2020 - July 08, 2021
iSupport

- Create pivot tables, charts, and graphs in Excel for Data Reporting - Create, update, and generate reports - Manage email requests and ad hoc reports - Create, update, and resolve support tickets in Hubspot - Create and update process guidelines - Create process magazines in Adobe Acrobat - Process product requests on the admin page

V
Valuation Support Coordinator January 08, 2018 - July 15, 2020
Acquire BPO

- Process mortgage loan documents for an Australian valuation firm - Encoding client information into their database - Validating tasks by checking the provided parameters across various banks - Email the clients regarding missing requirements

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