F*****a
About Candidate
A dedicated and customer-centric individual with a passion for delivering exceptional service. As a Customer Service Representative, I thrive in fast-paced environments, adept at handling various inquiries and resolving issues with efficiency and professionalism. Known for my adaptability and eagerness to learn, I am committed to continuously improving my skills to provide the best support possible. With a strong work ethic and a focus on exceeding expectations, I am poised to contribute positively to any team and organization.
Location
Work & Experience
Curated compelling content showcasing customer testimonials and services on We Whiten's Instagram, enhancing brand credibility and appeal. Actively engaged with the audience, promptly addressing inquiries, fostering positive relationships, and attracting potential leads to facilitate business growth.
Conducted outbound calls to business owners to ensure the accuracy and currency of information available to users on platforms like Google Maps. Played a crucial role in enhancing the user experience and reliability of Google Maps by ensuring that accurate information was readily available to users.
Managed diverse customer concerns including payment processing, plan info, claims, and upselling. Provided comprehensive assistance and solutions focusing on customer satisfaction, and navigating complex healthcare policies seamlessly.
