$200 / week
September 22, 1998

About Candidate

A dedicated and customer-centric individual with a passion for delivering exceptional service. As a Customer Service Representative, I thrive in fast-paced environments, adept at handling various inquiries and resolving issues with efficiency and professionalism. Known for my adaptability and eagerness to learn, I am committed to continuously improving my skills to provide the best support possible. With a strong work ethic and a focus on exceeding expectations, I am poised to contribute positively to any team and organization.


Work & Experience

Social Media Manager August 2023 - February 2024
We Whiten

Curated compelling content showcasing customer testimonials and services on We Whiten's Instagram, enhancing brand credibility and appeal. Actively engaged with the audience, promptly addressing inquiries, fostering positive relationships, and attracting potential leads to facilitate business growth.

Process Executive April 2022 - May 2023
Cognizant Philippines

Conducted outbound calls to business owners to ensure the accuracy and currency of information available to users on platforms like Google Maps. Played a crucial role in enhancing the user experience and reliability of Google Maps by ensuring that accurate information was readily available to users.

Customer Service Representative October 2020 - March 2021
Optum Global Solutions

Managed diverse customer concerns including payment processing, plan info, claims, and upselling. Provided comprehensive assistance and solutions focusing on customer satisfaction, and navigating complex healthcare policies seamlessly.


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