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MGM INDUSTRY Co. is a local manufacturer and a Distributor of various products exclusively for SM MARKETS here in the Philippines. As a Sales Coordinator at MGM Industry Co., I was the backbone of the sales team, managing schedules, ensuring the availability of sales materials, and addressing customer complaints. I also handled order processing and assisted in organizing promotional events. Beyond my regular duties, I took on additional tasks as needed. This included organizing sales events, standing in for unavailable sales representatives, and conducting market research to analyze customer feedback. My dedication and hard work at MGM Industry Co. were recognized with several awards. I was named Sales Coordinator of the Year twice, received recognition for outstanding customer service, and was frequently named Employee of the Month. The role at MGM Industry Co. allowed me to hone my organizational skills, develop a customer-centric approach, and gain a deep understanding of sales principles. I thoroughly enjoyed my time there and am excited to bring these skills and experiences to future opportunities.

Monde Nissin Corporation is a Philippine food and beverage company with a portfolio of brands across instant noodles, biscuits, baked goods, culinary aids and alternative meat products categories, including Lucky Me!, SkyFlakes, Fita, M.Y. San Grahams and Nissin. As a Merchandiser at Monde Nissin, I was instrumental in managing product displays according to seasonal and promotional guidelines, and collaborated closely with the sales team to gauge product performance and customer preferences. My role also involved ensuring optimal inventory levels, negotiating product placement and display in stores, and providing valuable feedback to the company regarding product improvements and new product development. A key part of my role was to maintain a professional relationship with store management and stay updated on competitor activities and industry trends. In addition to my regular duties, I took on ad-hoc tasks that included assisting in the organization of promotional events, training new team members on merchandising procedures and standards, and actively participating in team meetings to contribute to strategy development. My tenure at Monde Nissin was marked by recognition for my efforts, including the 'Best Merchandiser' award for my exceptional performance in maintaining product displays and inventory management. I was also acknowledged for my significant contribution to a successful promotional event.

Robinsons Supermarket is a supermarket chain in the Philippines and a division of Robinsons Retail Holdings, Inc. It is the second largest supermarket chain in the Philippines with 274 stores across the Philippines. In my role as a Sales Clerk at Robinsons Supermarket, I was responsible for assisting customers with their purchases, operating the cash register, and maintaining attractive product displays. I always strived to provide excellent customer service by addressing inquiries and resolving complaints. Additionally, I worked closely with my team to achieve sales targets and monitored inventory levels. Apart from my regular duties, I also had the opportunity to assist in organizing promotional events and sales campaigns. I conducted product demonstrations and offered samples to customers, which helped to generate interest and boost sales. I also played a role in training new sales clerks and provided guidance on store policies and procedures. During my time at Robinsons Supermarket, I received several rewards and recognition. I was honored with the Employee of the Month award for consistently delivering exceptional customer service. I was also recognized for achieving high sales targets and making significant contributions to the success of promotional events.

As a General Virtual Assistant at Bmag Direct for 8 months, I managed administrative tasks, responded to inquiries, and maintained digital files. My key responsibilities included creating and updating product listings for toys, games, and magnetic & felt playboards, as well as conducting market research to identify new product opportunities and trends in the market. This role required strong organizational skills, attention to detail, and a deep understanding of the products offered.

As a General Virtual Assistant at Ryushoyo for three months, I effectively managed the Amazon store, ensuring optimal product listings, with a focus on clothing and bags, specifically Gym Drawstring Bags. My responsibilities encompassed comprehensive store management, product listing, and maintenance, contributing to the overall efficiency and success of the online retail operations.

As a Social Media Marketing and Customer Service Representative at Tambunan Beach Resort, I successfully implemented social media strategies to promote the resort and engage with customers. Additionally, I provided excellent customer service, resolving inquiries and issues to ensure a positive guest experience. Through this role, I gained valuable experience in social media management, content creation, and customer service, enhancing my skills in engaging with customers online and ensuring guest satisfaction.