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• Perform general office tasks, including answering phone calls and chats, managing emails, and handling correspondence. • Talk with loan applicants to gather information and answer questions. • Explain to applicants the different types of loans and the terms of each type. • I evaluate and gather the necessary documents to authorize loan applications. • Approve loan applications or refer them to management for a decision • Provide guidance and advice to clients about the loan application process. • Maintain accurate records of loan applications, approval, and disbursements. • Build and maintain strong relationships with clients to foster repeat business and referrals. • Maintain and update filing systems, both electronic and physical, ensuring accuracy and organization of documents.

• Lead Generation via Outscraper: Utilize Outscraper to efficiently scrape Google Maps and compile a comprehensive list of potential leads relevant to our services. • Manual Database Enrichment: Conduct thorough research by visiting the websites of businesses identified through Outscraper. • Gather essential contact information including names, positions, mobile phone numbers, email addresses, and LinkedIn profiles, enhancing our database's quality and depth.

• Conduct online English language lessons for Vietnamese and Chinese students. • Develop lesson plans and teaching materials tailored to the needs and learning objectives of the students. • Provide instruction in all areas of English language learning, including grammar, vocabulary, pronunciation, reading, writing and speaking. • Assess students’ language skills and progress through regular evaluations and feedbacks. • Encourage active participation and engagement in lessons through interactive activities, discussions, and exercises.

• Record day-to-day financial transactions in the general ledger, including purchases, sales, receipts, and payments. • Process accounts payable and accounts receivable transactions, including vendor invoices, expense reports, and customer payments. • Generate financial reports and statements, such as balance sheets, income statements, and cash flow statements. • Collaborate with auditors and other stakeholders during financial audits.

• Scan items, process sales transactions, and accept payments (cash, credit/debit cards, vouchers, etc.) accurately and efficiently. • Handle cash transactions, including making change and balancing the cash register at the end of each shift. • Collaborate with other team members to ensure adequate staffing levels and efficient workflow during peak hours. • Follow all company policies and procedures regarding cash handling, customer service and safety protocols. • Assist with other duties as needed, such as cleaning our own counter and stocking shelves near the counter