P*****o
About Candidate
Experienced Software Tester with a proven track record of identifying, logging, and prioritizing defects and
communicating to the development team for a rapid resolution to guarantee software quality at all times. A
results-driven professional with exceptional skills in creating comprehensive test cases to verify that the
software meets specified requirements and to ensure significant reductions in software defects for the best
possible product performance and user experience. Collaborate with cross-functional teams, including
Developers, Product Managers, and Business Analysts to understand project requirements, communicate
the testing progress and results, align the potential risks, and identify areas for improvement.
Location
Education
Work & Experience
Financial Account | HRB Business Intelligence | D&B Experienced Customer Service Representative at Convergys. Provided excellent customer support from January 2019 to September 2019.
Healthcare Account | BCBS Experienced Technical Support Representative at TeleTech from October 2019 to October 2020, providing exceptional customer service and troubleshooting technical issues.
Telecommunication Account | Metro by T-Mobile Experienced Customer Service Representative at iQor, handling customer inquiries and providing exceptional service. Worked from December 2020 to May 2021.
Manual tester using Agile Testing Approach Knowledgeable in Agile Methodology Knowledgeable in DevOps Testing Test case management, creation, execution Basic Knowledge of using Postman Basic Knowledge of Playwright Handled 2 projects Experienced Analyst I Software Engineering - QA Tester at DXC Technology, specializing in software testing and quality assurance. Managed testing processes and identified software defects from November 2021 to February 2024.