M*****o

July 8, 2000

About Candidate

Location

Education

B
Bachelor of Science in Information Technology 2023
Laguna University

Graduated last 2023 in Bachelor of Science in Information Technology.

Work & Experience

C
Customer Service Representative December 2023 - Present
Icon Amsterdam

• Providing introductory information to new customers • Ensuring that customers are satisfied with products or services. • Following up with clients or customers to check that they’re still satisfied with any purchases. • Letting customers or clients know about additional products or services. • Determining the quickest, most effective ways to answer a client’s or customer’s questions.

W
Web Researcher / Data Entry Specialist September 29, 2023 - Present
Texas Care United

Duties and responsibilities: 1. Conduct comprehensive research on specific topics, industries, competitors, market trends, and other relevant. subjects using a variety of online sources. 2. Utilize advanced search techniques and databases to retrieve accurate and up-to-date information. 3. Evaluate the credibility, reliability, and relevance of gathered data to ensure accuracy and validity. 4. Organize and categorize research findings in a systematic manner for easy retrieval and reference. 5. Collaborate with team members to identify research needs and priorities and provide timely support in fulfilling those requirements. 6. Analyze and synthesize complex data sets into clear and actionable insights, reports, or presentations. 7. Stay informed about emerging trends, technologies, and best practices in web research methodologies. 8. Assist in maintaining and updating internal knowledge repositories, databases, and informational resources. 9. Participate in brainstorming sessions and contribute ideas for improving research processes and efficiency. 10. Adhere to deadlines and prioritize tasks effectively to ensure timely delivery of research projects.

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