r*****a
About Candidate
I appreciate you looking at my profile! I am an experienced Team Manager and Collection Specialist.
✨ Key Skills:
✅ Experience with word-processing software and spreadsheets (e.g., MS Office)
✅ Knowledge of online calendars and scheduling (e.g., Google Calendar)
✅ Excellent phone, email, and instant messaging communication skills
✅ Up-to-date with advancements in office gadgets and applications
✅ Ability to multitask and prioritize daily workload
✅ Strong written and verbal communication skills
✅ Ability to work with little or no supervision
✅ Excellent time management skills
✅ Discretion and confidentiality
✅ Solid organizational skills
✅ Proficiency in English
✅ Product Inventory
✨ My Areas of Expertise:
✦ Cold Calling
✦ Debt Collections
✦ Customer Service
✦ Administrative Support
✦ Team Coordination
✦ Data Entry
✦ Shopify
✦ Front End developer
✦ Inbound and Outbound Correspondence
✦ Every other personal and mundane task as assigned
✨ Applications and Software:
✦ Social Media Platforms (Instagram, Twitter, Tiktok, Youtube, Facebook)
✦ Microsoft 365 (Word, Excel, PowerPoint, Outlook)
✦ Communication Tools (Gmail, Outlook, Skype, WhatsApp, Discord)
✦ Cloud Storage (Google Drive, Dropbox, OneDrive)
✦ E-commerce (Shopify, Amazon)
✦ Graphic Design (Canva, Capcut)
✦ AI Tools (ChatGPT)
🟢 LET’S CONNECT!
💬 Reach out today, and let’s achieve your goals together! 📞 Schedule a discovery call at your convenience.
Yours Truly,
Bal
Location
Education
unable to continue to 4th year.
Work & Experience
Retention Team - Inbound
Broadband Helpdesk Team Company address Level 1 & 2 Robinson's Place Nova Market, Quirino Highway, Novaliches, Quezon City, Novaliches, Quezon City, Metro Manila English
Replying to customers email about FITBIT products Mostly troubleshooting 7/F SM City BF Parañaque, DrArcadio Santos Ave, Parañaque, Metro Manila 1700
troubleshooting customer residential services issue Brgy. Triangulo, Naga, well as organization goals. Camarines Sur 4400
Inbound - taking phone calls customers calling about their past due balance providing payment plan collecting payments
Team Leader for outbound calling supervising a team for outbound agents making sure the team is reaching the set KPI targets helping agents reach their goals