C*****s

Your Excellent Customer Service Representative
$7 / hour
May 6, 1994

About Candidate

My experience in the customer service industry taught me on how to reach and exceed customer expectations and provide a great customer experience.

I am a focused person, and always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning new in my work.

Task:
๐Ÿ‘‰Email Handling
๐Ÿ‘‰Chat Support
๐Ÿ‘‰Fraud Management
๐Ÿ‘‰Escalation Management
๐Ÿ‘‰Admin Tasks
๐Ÿ‘‰Outbound/Inbound call

Tools:
โœจCRM
โœจHelpscout
โœจCanva
โœจ Microsoft Office
โœจSlack
โœจOlark ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย โœจZendesk ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  โœจ Helpscout ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  โœจMailChimp

Achievements:
๐ŸŽฏ2020 Hall of Fame Awardee (Customer Service)
๐ŸŽฏSmartChat Champion
๐ŸŽฏConsistent top performer from 2016 to present

๐šƒ๐š‘๐š’๐š—๐š” ๐š ๐šŽ’๐š›๐šŽ ๐šŠ๐š— ๐š’๐š๐šŽ๐šŠ๐š• ๐š๐š’๐š? ๐š๐šŽ๐šŠ๐šŒ๐š‘ ๐š˜๐šž๐šโ€”๐™ธ’๐š– ๐š›๐šŽ๐šŠ๐š๐šข ๐š๐š˜ ๐šŒ๐š˜๐š•๐š•๐šŠ๐š‹๐š˜๐š›๐šŠ๐š๐šŽ ๐šŠ๐š—๐š ๐š›๐šŽ๐š๐šŽ๐š๐š’๐š—๐šŽ ๐šœ๐šž๐šŒ๐šŒ๐šŽ๐šœ๐šœ ๐š’๐š— ๐š‹๐šž๐šœ๐š’๐š—๐šŽ๐šœ๐šœ ๐š ๐š’๐š๐š‘ ๐šข๐š˜๐šž!

Cereza

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