General/Executive Virtual Assistant
$6 / hour
October 8, 2000

About Candidate

As a seasoned Virtual Assistant, my objective is to revolutionize virtual assistance across diverse domains, including executive support, Amazon management, customer service leadership, learning facilitation, and social media management. I aim to enhance productivity, streamline operations, and provide exceptional support while exceeding expectations in every aspect of my role.

With a strong background in virtual assistance, I excel in executive support, Amazon management, customer service leadership, learning facilitation, and social media management. I efficiently manage calendars, organize meetings, optimize Amazon listings, lead customer service teams to excellence, facilitate engaging learning initiatives, and strategically manage social media platforms. My versatile skill set and dedication ensure exceptional results and continuous improvement in every role I undertake.

My mission is to seamlessly integrate into various roles and responsibilities, driving organizational success through efficient task management, strategic problem-solving, and proactive communication. I strive to cultivate strong relationships, deliver exceptional results, and continually improve to propel the success of the teams and organizations I serve.

With a proven track record across executive assistance, Amazon management, customer service leadership, learning facilitation, and social media management, my goal is to consistently deliver exceptional results, exceed expectations, and drive continuous improvement to support organizational success and achieve personal fulfillment in every role I undertake.



City of Malabon University

A Bachelor of Science in Social Work (BSW) program is an undergraduate degree program that prepares students for entry-level positions in the field of social work. The program typically combines classroom instruction with fieldwork or practicum experiences to provide students with a comprehensive understanding of social work theory, practice, and ethics.

Ninoy Aquino Senior High School

The Accountancy, Business, and Management (ABM) strand is one of the specialized strands offered in the Senior High School (SHS) program under the K-12 curriculum in many countries, including the Philippines. It is designed to provide students with a strong foundation in accounting, business, and management principles to prepare them for careers in various fields related to commerce, entrepreneurship, finance, and administration.

Work & Experience

GENERAL VIRTUAL ASSOCIATE | SOCIAL MEDIA MANAGER (Freelance Remote | Part-time) June 2023 - Present
Chop Chop Bang Bang Salon

- Managing social media platforms such as Instagram and Facebook to enhance the salon's online presence and engagement. - Creating and curating content for social media posts, including graphics, photos, and videos, to showcase our services, promotions, and events. - Developing and implementing social media marketing strategies to attract new clients and retain existing ones. - Assisting with general administrative tasks such as scheduling appointments, responding to emails, and organizing files to ensure smooth salon operations. - Providing virtual assistance to the salon team by managing calendars, coordinating meetings, and assisting with various projects as needed. - Collaborating with stylists and management to brainstorm creative ideas for social media campaigns and promotions.

Get Girl Fridays

- I am responsible for designing and implementing training programs to enhance employee skills and knowledge. I create engaging learning materials, facilitate workshops, and conduct assessments to measure learning outcomes. I collaborate with department heads to identify training needs and develop tailored solutions to meet organizational goals. Additionally, I provide ongoing support and guidance to employees to promote continuous learning and development. - Managing emails, scheduling appointments, and handling administrative tasks to ensure smooth day-to-day operations. I am also tasked with conducting research, preparing reports, and assisting with various projects as needed. Additionally, I provide support to team members and clients, ensuring efficient communication and coordination. - I oversee all aspects of the company's social media presence. My responsibilities include developing and implementing social media strategies to increase brand awareness and engagement. I create and curate content for various platforms, manage posting schedules, and analyze performance metrics to optimize our social media efforts. Additionally, I interact with followers, respond to comments and messages, and stay updated on industry trends to ensure our content remains relevant and engaging.

LEARNING ASSOCIATE II (Local Fulltime) August 2022 - June 2023
Alorica Philippines Inc.

- I undertake various responsibilities, including organizing training sessions for new recruits to ensure their comprehensive understanding of company policies, procedures, and systems. I also create engaging and interactive training materials aimed at enriching the learning experiences of employees. Additionally, I conduct performance assessments and offer constructive feedback to support the professional development of trainees. Collaboration with subject matter experts is integral to ensure the accuracy, relevance, and currency of training content. - I contribute to the implementation of training initiatives designed to enhance employee performance and productivity. Monitoring trainee progress allows me to identify areas necessitating additional support or development. Furthermore, I provide ongoing coaching and support to employees in pursuit of their performance objectives. My involvement in training-related meetings and discussions enables me to contribute ideas for continuous improvement. Furthermore, I meticulously maintain records of training activities and employee performance evaluations. Throughout these responsibilities, I uphold company policies and procedures, fostering a positive learning environment for all employees.

CUSTOMER EXPERIENCE REPRESENTATIVE (Local Fulltime) September 2021 - August 2022
Alorica Philippines Inc.

- My role involves delivering exceptional customer service by promptly addressing inquiries, resolving concerns, and assisting customers with their needs. I engage with customers through various communication channels to ensure a positive experience, using my in-depth knowledge of products, services, and company policies to provide accurate information. - I follow established procedures to handle interactions efficiently, collaborating with team members and other departments as needed. Additionally, I document interactions, participate in training sessions, and strive to meet performance metrics while seeking opportunities for improvement. My aim is to uphold Alorica Philippines Inc.'s commitment to excellence in customer service and contribute to a positive work environment.

Health Center Staff | Data Encoder Manager (Local Fulltime) September 2020 - July 2021
Acacia Health Center - Malabon City

- My duties and responsibilities include providing high-quality patient care, conducting health assessments, administering medications, and assisting with medical procedures. I am responsible for maintaining accurate patient records, ensuring confidentiality of medical information, and adhering to all healthcare regulations and protocols. Additionally, I collaborate with healthcare professionals to coordinate patient care plans and educate patients on preventive health measures. - As the Data Encoder Manager, I oversee the efficient operation of the data encoding department, assigning tasks to team members and ensuring timely completion of data entry tasks. I am responsible for verifying the accuracy of encoded data, resolving discrepancies, and maintaining data integrity. I also develop and implement data encoding procedures, provide training to staff members, and continuously strive to improve departmental efficiency and productivity.

MEDICAL SOCIAL WORKER STAFF (Local Fulltime) December 2019 - September 2020
Ospital ng Malabon

- My role involves a range of duties and responsibilities aimed at supporting patients and their families throughout their healthcare journey. This includes conducting thorough psychosocial assessments to understand patients' needs, concerns, and support systems. I provide counseling and emotional support, addressing various challenges such as illness, grief, and the adjustment to hospitalization. Collaboration with healthcare team members is essential in developing and implementing comprehensive care plans that cater to patients' social and emotional needs. Additionally, I facilitate communication between patients, families, and healthcare providers to ensure seamless coordination of care. - Advocacy is also a key aspect of my role, where I work to uphold patients' rights and assist them in accessing necessary resources and support services. Furthermore, I provide information and referrals to community resources for continued assistance post-discharge. Documenting patient interactions accurately and participating in interdisciplinary meetings and case conferences are vital components of my responsibilities. Continuous professional development ensures I stay updated on best practices and emerging trends in medical social work while adhering to ethical standards and maintaining patient confidentiality at all times.

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